Shipping fees on Souq.com have decreased!

Based on our customers requests to decrease the shipping fees on orders that have more than one item, we changed the fees to be much simpler and cheaper!

If you were buying more than one item from different item types on Souq.com, then you were paying over priced shipping fees.

Now, it is much simplified; if you bought more that one item from the same seller -which means one shipment- you will pay shipping fees for one shipment regardless of the shipment contents*.

As an Example, if you were buying Mobile+Mobile Accessory+Baby Toy, you were paying 12+12+12 AED = 36.00 AED, now it’s just 12.00 AED! this means you’ll not pay for three different shipments while its actually one*! (Applies to all countries based on the local shipping rates)

Our goal is to make the buying experience on Souq.com simpler, more flexible and cheaper!

Take advantage of our revised shipping fees on Souq.com today!

*Other shipping fees may apply for shipments that exceeds the maximum weight allowed.
  • mohammed.rafiuddin

    i want buy samsung galaxy note n.700. plese cont me my mobile no is 0508219971

    • kashif

      please get it from somewhere else , do not get it from souq , you will be disappointed

  • adl

    shipping fees

    u must kidding me

    if i ordered from souq and amazon at the same time ill got the one from amazon before aramex call me for delivery

  • ahmed

    it not logic you after i payed already you hold the staff until send to you the my id why you need it for i prefer next time amazon you wasting my time

  • kashif

    pathetic ever experience i have ever had in online shopping , been doing it for years but souq.com has pushed me to the limits i received a totally different item than what i ordered , returned the item within 2 days of receiving return AWB from support , it has been 14 days since i have return the item and continuosly trying to get in contact with the support but no response from them on the complaint page , no response on call centre , no response on emails , similarly no response from aramex either
    order ID : 1828461
    ordered 30th sep 2012

    • Steve

      I had the same issue…I threw the item out…total loss…

  • jkhm25

    what the hell hpn to souq.com?????????????

  • Anthon

    i bought from two different sellers, how come i got charged double when it’s being shipped to just one buyer? Order ID1949140…appreciate your feedback please

  • Ahmed

    I am residing in Beda Zayed, the western region of Abu dhabi. The souq.com shipment is only in Abu dhabi town. A lot of souq customers are facing this problem. So, please make a prior confirmation with courier service to deliver items in our place. OR find a good courier that deliver items in Beda Zayed….. There are a lot of coureir companies that delivering items to Beda Zayed

  • Fahad Abdullah

    Souq.Com is the most shit service ever. I ordered a shipment a month ago. Nothing has reached me. I have paid the money. No response from Helpline. No Response from Support. This is Bullshit of the highest level.

  • Faizan

    how can i get wholesale price of laptops and cary charges

  • g

    how much for shipping fees?

  • ali

    kindly improve your customer service before you improve anything else. its the worst customer service i have ever experienced. and i totally agree with kashif.

  • Steve

    I am not sure if souq is reading these comments…cause if their were, we would changes in they firm. Someone is not doing they job right…and if its the owner, then I guess its time to either sell SOUQ.COM to someone who can actually look after the company and their clients or just shut it down. Too many bad experiences from too many people. Face the music Souq.com, you have some explaining to do. Unless you don’t really care..

  • girlie

    Can I pick up my order???

  • Hani Sungkar

    Since I placed the order 1 week, the item not yet shipped from seller. It is very poor service. I am wasting my time, everyday I am complaining about my order shipment status. I am really disappointed and it will be the last dealing with souq.com. I will never recommend to anybody to purchase from souq.com. My order ID is 2434729.

  • johnny maguire

    Dear All,
    I am new in this website as a seller and i want to ask how much it costs the shipping of perfumes as I would like to add it in my price
    thanks

  • Robin

    recently I ordered a samsung galaxy phone from souq.com, but one thing I don’t understand they added shipping fee when the origin and destination is same.

  • http://www.facebook.com/luckycenaa Umair Khan

    souq.com is totally failed system

  • syed

    Hello,

    I order on 14th May for xtouch mobile since then am getting same message while tracking. Message as follows

    Riyadh,Saudi Arabia

    5/15/2013 8:53:00 AM

    Data received.

    Riyadh,Saudi Arabia

    5/15/2013 8:53:00 AM

    Record Created

    Could someone please let me know what’s happening and when can I expect delivery, it’s already seven days now.

    My order number is 305113956643 for xtouch mobile phone.